PROTECTING YOUR INVESTMENT AND SAVING YOU MONEY
Integrated Solutions AV & Technology maintenance services are delivered by the most experienced teams in AV & Technology, from our Help Desk support staff to the dedicated field service engineers working at our client sites. Together, they’re relied on by organisations the world over and renowned as being the most dependable support resource in the industry. We’ve made it our business to deliver effective, long-term protection for your investment, extend the working life of your AV & Technology systems and to save you money.
This outstanding support resource is designed to offer tailored preventative and reactive maintenance protection that’s there to keep your AV & Technology systems running at peak performance for longer and to fix them fast when things go wrong, wherever, whenever.
PREVENTATIVE AV & TECHNOLOGY MAINTENANCE GIVES YOU:
REGULAR PREVENTATIVE MAINTENANCE VISITS (PMVS)
REPAIR MANAGEMENT
PROJECTOR LAMP ASSESSMENTS
FULL REPORTING AND AGREED KEY PERFORMANCE INDICATORS (KPIS)
REACTIVE AV & TECHNOLOGY MAINTENANCE GIVES YOU:
IMMEDIATE, 24/7 TELEPHONE HELP DESK TELEPHONE SUPPORT AND ONLINE TECHNICAL ASSISTANCE
TAILORED SLAS OFFERING ONSITE CALL-OUTS WITH FIXED 4-8HR RESPONSE TIMES IN AND OUTSIDE WORKING HOURS
FAULT RESOLUTION
LOAN EQUIPMENT
FULL REPORTING AND AGREED KEY PERFORMANCE INDICATORS (KPIS)
